Privacy Policy & Terms of Service

Last updated: January 30, 2026

Privacy Policy

WarmIntro ("we," "our," or "us") operates the website warmintro.net and the WarmIntro platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using WarmIntro, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

Information We Collect

Information You Provide

When you register for and use WarmIntro, we collect:

Information Collected Automatically

When you access our Service, we automatically collect:

How We Use Your Information

We use the information we collect to:

Your Privacy Matters: We never email investors directly on your behalf without your explicit action. You control every introduction and communication.

Data Sharing

With Other Users

When you use WarmIntro, certain information is shared with other founders on the platform:

With Third Parties

We may share information with:

We Do NOT

Data Security

We implement appropriate technical and organizational measures to protect your information:

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Your Rights

Depending on your location, you may have the following rights:

For All Users

For EU/EEA Residents (GDPR)

Under the General Data Protection Regulation, you have additional rights including the right to object to processing and the right to lodge a complaint with a supervisory authority. Our legal basis for processing includes contract performance, legitimate interests, and consent.

For California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

For UK Residents

Under UK GDPR, you have similar rights to EU residents. We comply with UK data protection requirements.

To exercise any of these rights, contact us at [email protected].

Cookies & Tracking

We use cookies and similar technologies to:

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

Third-Party Analytics

We use analytics services (such as Google Analytics) to understand usage patterns. These services may collect information about your use of our Service and other websites. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion for:

Anonymized or aggregated data may be retained indefinitely for analytics purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

Children's Privacy

WarmIntro is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

Terms of Service

These Terms of Service ("Terms") govern your use of the WarmIntro platform operated by WarmIntro ("Company," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

Service Description

WarmIntro is a founder-to-founder network that facilitates warm introductions to investors. Our platform enables founders to:

Important: WarmIntro facilitates connections but does not guarantee investment outcomes. Success depends on many factors outside our control.

Eligibility

To use WarmIntro, you must:

Account Registration

When creating an account, you agree to:

We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.

Subscription & Payments

Free Trial

New users receive a 14-day free trial with access to all features.

Subscription

After the trial period, continued access requires a paid subscription at $99 per month (or as otherwise stated at the time of purchase). Subscriptions automatically renew unless cancelled.

Warm Intro Points (WIPs)

WIPs are used to facilitate introductions on the platform. Points are earned by providing introductions and spent when receiving introductions. WIPs have no cash value and cannot be exchanged for money.

Refunds

Subscription fees are generally non-refundable. We may offer refunds at our discretion in exceptional circumstances. Contact us if you have concerns about your subscription.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You retain access until then.

Acceptable Use

You agree NOT to:

Introduction Guidelines

When providing or requesting introductions:

We reserve the right to remove users who abuse the introduction system or consistently fail to honor commitments.

Intellectual Property

Our Property

The WarmIntro platform, including its design, features, content, trademarks, and underlying technology, is owned by WarmIntro and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our Service.

Your Content

You retain ownership of content you submit to WarmIntro. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content as necessary to provide the Service.

Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation to you.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We specifically disclaim warranties of:

WarmIntro does not guarantee:

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WARMINTRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold harmless WarmIntro, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Termination

By You

You may terminate your account at any time by contacting us or using account settings. Upon termination, your right to use the Service ceases immediately.

By Us

We may suspend or terminate your account at our discretion if you:

Effect of Termination

Upon termination, we may delete your account data. Provisions of these Terms that should survive termination (such as limitations of liability) will remain in effect.

Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property matters.

You agree to resolve disputes on an individual basis and waive the right to participate in class actions.

Miscellaneous

Contact Us

If you have questions about this Privacy Policy or Terms of Service, please contact us:

Email: [email protected]

Website: warmintro.net

For data protection inquiries, requests to exercise your rights, or privacy concerns, please email us at